Privacy Policy

Last updated: July 14, 2026

This Privacy Policy describes how Opex Labs ("we", "us", or "our") collects, uses, and protects information when you visit our website at opexlabs.ai or contact us directly.

1. Information We Collect

We may collect the following types of information:

• Contact information - your name, email address, and phone number when you fill out our contact form or reach out via WhatsApp or email.
• Usage data - basic analytics about how visitors interact with our website, such as pages visited and time spent. This is collected in aggregate and is not tied to individual users.
• Communications - any information you choose to share when you contact us about our services.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our consulting services.
• Communicate with you about projects, proposals, and updates.
• Improve our website and services.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We use a small number of third-party tools to operate our website and communications:

• Formspree - processes contact form submissions. Your submission is forwarded to our email. See Formspree's Privacy Policy.
• WhatsApp - if you choose to contact us via WhatsApp, your communication is subject to WhatsApp's Privacy Policy.
• Amazon Web Services (AWS) - our website is hosted on AWS infrastructure (S3 and CloudFront). AWS may collect standard server logs.
• Google Fonts - fonts are loaded from Google's servers, which may log your IP address. See Google's Privacy Policy.

4. Cookies

Our website does not use tracking cookies or advertising cookies. We do not run any retargeting or behavioural advertising.

5. Data Retention

We retain contact information only for as long as is necessary to respond to your enquiry or fulfil a services engagement. You may request deletion of your data at any time by emailing us at team@opexlabs.ai.

6. Your Rights

Depending on your location, you may have rights including:

• The right to access the personal data we hold about you.
• The right to correct inaccurate data.
• The right to request deletion of your data.
• The right to object to processing of your data.

To exercise any of these rights, contact us at team@opexlabs.ai.

7. Security

We take reasonable precautions to protect your information. Our website is served over HTTPS and our infrastructure follows AWS security best practices. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

9. Contact

If you have any questions about this Privacy Policy, please contact us at team@opexlabs.ai or via WhatsApp at +91 93567 77333.